Legal
Ateamo WhistlePrivacy Policy
This policy describes how the Ateamo Whistle mobile and watch apps ("the app") handle your information. The app is published by Lonestar Media. Contact: privacy@lonestarmedia.com.
Section 01
What We Collect
The app collects information needed to authenticate you, record official match data, and diagnose app problems:
Account Information
Your email address, display name, and account identifier as provided when you sign in.
Authentication Token
A token issued by the Ateamo API after a successful sign-in.
Match Data You Create
Schedule lookups, player check-in status, match events, scores, and referee notes.
Optional Diagnostic & Usage Data
If you choose to share it, the app sends crash reports and basic app interaction analytics to help diagnose problems and improve reliability. This may include a device or installation identifier, app version, device model, operating-system version, screens viewed, feature interactions, and technical crash details.
Your diagnostic sharing choices
When you enable diagnostic and usage sharing, you can separately choose whether those reports are linked to your Ateamo account identifier. If you decline account linking, analytics and crash reports are not tagged with your Ateamo user ID. You can change either choice at any time in the app's Settings.
The app does not use this information for advertising or cross-app tracking.
Section 02
How Information Is Stored
On your device
Authentication tokens are stored using protected credential storage, including Apple Keychain on iOS and Android Keystore-backed encrypted preferences on Android. Upcoming assignments, active-match state, and pending offline writes may be cached locally so the app can recover from interruptions.
On Ateamo servers
Account and match data are sent over HTTPS to the Ateamo API and stored in Ateamo's referee back-office systems.
On Firebase / Google systems
When diagnostic and usage sharing is enabled, analytics and crash reports may be processed and retained to diagnose crashes, reliability issues, and incorrect behavior.
Failed match writes may be queued locally and retried when the app is active and a network connection is available.
We do not sell your information and do not share it with advertisers. Information is shared only with:
Ateamo / your league
The intended recipient of match records.
Service providers needed to deliver and improve the app
Including Apple App Store or Google Play, Ateamo API infrastructure, and Firebase / Google diagnostics services.
We require service providers that process information for the app to protect it consistently with this policy and applicable privacy law, and to use it only to provide their contracted services.
If you use a paired watch, match state and commands are exchanged between your phone and watch using Apple WatchConnectivity or the Google Wearable Data Layer.
Section 04
Data Retention & Deletion
On-device account data
Removed when you sign out. All remaining on-device data is removed when you uninstall the app or clear app storage.
Server-side match data
Retained according to the rules of your league.
Diagnostic and usage data
Retained only as long as reasonably necessary to investigate and improve app behavior. Disabling sharing stops future collection from that device but does not automatically delete reports already received.
To request deletion of your account or specific records, email privacy@lonestarmedia.com from the address associated with your account. We will respond within 30 days.
Section 05
Children
The app is intended for adult referees registered with their league. It is not directed to children under 13 and we do not knowingly collect information from children.
Section 06
Changes to This Policy
If we change how the app handles information, we will update this page and the "Last updated" date above. Material changes will be noted in release notes.
Section 07
Contact
Ateamo Whistle
Published by Lonestar Media
Privacy questions or deletion requests: privacy@lonestarmedia.com